Multi-Source In-box With Missed Call Text Back Feature And Call Recording

Bring Every Message Together — and Never Miss a Call Again

Running a small business means messages come from everywhere: texts from customers, emails from vendors, voicemails, Facebook comments, Instagram DMs, and even Google Business Profile messages and reviews. Instead of juggling multiple apps and missing important replies, the Multi-Source Inbox brings everything together into one simple, easy-to-use screen.

Why It Matters

• Faster response times — no more switching between tabs to find the right message
• Nothing gets lost — every email, text, chat, call log, or social message is stored in one place
• Professional follow-up — reply to customers consistently, no matter how they contact you
• Better teamwork — if you have staff, everyone sees the same conversation history
• Instant missed-call recovery — missed calls automatically turn into conversations instead of lost leads

How It Works

One Inbox for All Channels

Connect your business phone, SMS, email, Facebook, Instagram, and Google Business Profile.
All messages flow into a single dashboard so you can respond quickly and stay organized.

Simple Conversation View

Each customer has one conversation thread that includes texts, calls, emails, Facebook messages, Instagram DMs, and Google messages.
You see the full history with that customer at a glance.

Built-In Call Recording and Notes

Calls are recorded automatically.
Add notes after each call so you and your team always know what was discussed and what comes next.

Quick Replies and Templates

Use pre-written replies for common questions.
Send texts, emails, or messages in just one click without switching platforms.

Google Review Management

See new Google reviews as soon as they come in.
Respond directly from the inbox.
If a review is inaccurate or unfair, you can start a dispute without leaving the dashboard.

Missed Call Text-Back

Even well-run small businesses miss calls—especially when you’re helping customers or on another line.
The Missed Call Text-Back feature makes sure those calls don’t turn into lost opportunities.

When someone calls and you can’t answer, they automatically receive a personalized text within seconds, such as:

“Sorry we missed your call! How can we help you today?”

Their reply appears instantly inside your Multi-Source Inbox, allowing you to continue the conversation by text or return the call later.
You can customize the message and include links to your booking page or contact form if needed.

Why It’s a Game-Changer

• Turns missed calls into real conversations
• Saves hours each week by avoiding voicemail tag
• Captures new leads automatically with name, number, and timestamp
• Makes your business look responsive and professional, even after hours

Real-Life Example

A customer texts you about your hours—you reply instantly from the inbox.
Later, they email you about an invoice—that email appears in the same conversation.
The following week, they message you on Instagram—the DM is added to the same thread.
Then they leave a Google review—you see it immediately and respond without logging into another platform.

Now imagine a call comes in while you’re busy with another customer. Instead of losing that lead, the system automatically texts:

“Hi there! Sorry we missed your call—can you text us your question? We’ll get right back to you.”

The caller replies, you respond from the inbox, and a potential customer is saved.

Benefits for Small Business Owners

• Eliminate app switching and save time
• Respond to texts, emails, social messages, and Google messages from one place
• Manage Google reviews easily—reply or dispute without leaving the inbox
• Recover missed calls automatically with text-back
• Look more professional with fast, consistent responses
• Keep a complete record of all customer communications
• Reduce stress knowing nothing is missed or forgotten

Ready to Simplify Your Communication?

The Multi-Source Inbox, including Missed Call Text-Back, is included free as part of the BookkeepingFor99.com Business Growth Toolkit.

You’ll never have to search for a lost message, miss a customer inquiry, or overlook a review again.

→ Get started today and see how it works in real life.